New Clients

Please fill our 2 part form prior to your first appointment. We look forward to seeing you!

– You’re a new client
– You’ve already scheduled an appointment


Please read carefully!
The following includes a release of liability and waiver of legal rights and deprives you of the right to sue Pampered Paws Pet Salon and related parties. Do not sign this agreement unless you have read it in its entirety. Failure to complete the Grooming Release will result in suspension of all grooming services.

Please initial each section to show you have read and understand the corresponding section.

By completing the Client Form and Grooming Release, I consent to being a client of Pampered Paws Pet Salon (PPPS).
I hereby agree to the following policies, procedures, terms and conditions for myself and all pets on attached Client Form:

• PPPS does not discriminate against groups of people, but PPPS staff reserves the right to refuse any grooming services they are not comfortable completing for any reason.

• We reserve the right to stop services at any time during the grooming process, or not complete additional selected packages. Pricing will be adjusted, but you are still responsible for the time an products used on your pet.


• If your pet’s coat is matted additional brushing fees may apply. If the appointment time must be extended in order to remove matting, $1 per minute will be added to the grooming service as long as the pet remains comfortable. If a pet is uncomfortable due to brushing the matting will be removed by clipping.

• Please initial here if you refuse to allow PPPS to remove matting by clipping:

• Not all pets will love us as much as we love them! Please be up front with your pet’s behavior during grooming. PPPS will be patient and work with your pet to have the best experience possible. We strive to build a trusting relationship based on mutual respect.

• If a pet takes longer than average for their breed or size, an extra fee based on the groomer’s hourly rate will be applied.

• Itching or discomfort is not normal after a regular grooming session! Please contact us immediately if your pet displays any signs of discomfort. However, grooming may uncover pre-existing conditions. Pre-existing conditions, whether you are aware of them or not, are not the responsibility of PPPS.

• Unless specifically requested, your pet may come into contact with other pets. PPPS staff will closely monitor all interaction and behavior to ensure safety of all pets and humans. Despite supervision, scratches, punctures, torn ligaments and other injuries may occur that PPPS will not be responsible for treating.

• If any injury occurs while your pet is in PPPS’s care, and veterinary care is required, PPPS is allowed to transport your pet to the veterinarian listed in the client form. If the veterinarian of your choice is not available, PPPS will transport your pet to the nearest emergency veterinary facility.

• PPPS reserves the right to use their discretion for the level of restraint required to safely groom your pet.

I fully understand that there are inherent and potential risks involved with interactions between humans and pets. This may result in property damage or bodily injury, including but not limited to, permanent disability, sickness or death to human or pet. There may be other risks not known to me nor readily foreseeable at this time. I further understand by limiting opportunity of PPPS staff to restrain my pet additional injury may occur. I fully accept and assume all risks and responsibility, including, without limitation, all losses, costs an damages incurred as a result of my pet’s participation in grooming, including any veterinarian expenses incurred on behalf of my pet. Sickness shall be defined to include any illness, including but not limited to Bordetella (kennel cough) or any other form of contagious illness.

I have been honest and accurate to the best of my ability, have disclosed and will continue to disclose on an ongoing basis, any and all medical conditions, behavioral or personality concerns on this and all other forms provided by PPPS.

I have read, and fully understand the terms of this agreement and have signed it voluntarily.

Signature is required.
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Pampered Paws Pet Salon

160 MacArthur Blvd, Suite 5, Bourne, MA 02532

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Winter Business Hours

Monday: 7am - 4pm
Tuesday - Friday:
7am - 5pm
Saturday: 7am - 4pm